What’s New In LINQ

3 APRIL 2017

Many Actions to One Information Asset

We’ve extended the LINQ language to allow you to connect many actions to one information asset. When the action that is being undertaken is the same, but is performed by different people at different times, creating the same information, this relationship helps to show shared actions through your business. We’ve described more scenarios here. There is also a video going into more depth here.

Many People to One Action

We’ve extended the LINQ language to allow you to connect many people to one action. When the action is a meeting which is attended by many different people, it is valuable to be able to describe the people involved accurately and fully determine the cost of holding that meeting. We’ve described more scenarios for you here. There is also a video going into more depth here.

11 MARCH 2017

Tagging & Flagging

We have created Tags and Flags so that you can easily categorise, organise and highlight important nodes or Value LINQsets in your sketch. You can now add a Tag and turn on a Flag against any node in your sketch, highlighting that there is something important about them, drawing attention to them or reminding yourself where to continue your work when you return to LINQ. The new Visualisation Panel controls Flag visibility and provides insight into nodes that have Tags assigned to them. Find out more here.

26 JANUARY 2017

Copy & Paste across Sketches

It’s now super fast to make use of content you’ve already captured.  You can select your existing content from one Sketch and paste that into an existing sketch you own, have had shared with you (as an editor) or create the start of a new sketch using that content. All your valuable information, including custom properties will be available for you to re-use. Learn more here

Supercharged URLs

We’ve updated our URL property so you can now connect to any type of content that you already have in your business from the LINQ nodes. You may want to record a web address using a URL, a document stored in your Document Management System using an Intranet link or to a file on your own PC or on your file system. Now you can! LINQ becomes a visual catalogue to your organisational information asset.

Record your conversations

We’ve created a new Information Node subtype for Verbal Information. You can use this to show that information doesn’t make it into a system but forms part of your information flow. This node helps to highlight risk and bottlenecks. Learn more here

Recording Organisational Cost

That organisation which supplies content to you has a cost to your business. That could be the cost of the information provision or the SLA that you have with them. You can now record the cost against the Organisation node. Simply enter the cost in the Cost field and this property will be available in the Dashboards.

11 JANUARY 2017

Custom Node Properties

Against any node type, you can now create your own properties to document more knowledge about your information flow. These can either be text or numeric and can be associated with any of the node types. You might want to record Risk against Information, or Team against People. Now you can.

Custom Properties travel with your sketch when you share it internally or externally. Find out more here.

Multi-node Property Editing

When you select several nodes in your sketch, either on the canvas, or via the Find Panel, you will be able to update properties for those selected nodes in one go. Even if you select nodes of different types, common properties across your selection can be edited at once.

This is really useful for correcting spellings, mass update of node descriptions, or changing the node subtype to enhance your sketch. Find out more here.

Enter any action time & duration

We’ve removed the 24 hour validation on the Action Calculator. You can now take a more transactional approach to describing the actions that take place in your business. Perhaps you know that your team performs 5000 transactions per day. Previously you would have had to reconcile that down to what one person in the team did, rather than thinking about the team as a whole.

Now you can go to town and consider teams as easily as individuals through your business. Of course, all of this drives the insights delivered through the People Dashboard. Learn more about the People Dashboard here.

14 DECEMBER 2016

URLs for Everyone

LINQ is really great at providing a ‘big picture’ view of your business. But how can you use LINQ to navigate from your big picture view, to detailed documents and supporting data?

The answer is the URL (uniform resource locator to its friends).

You can use URLs everywhere in the supply-chain. LINQ information, people, systems and actions all get their own URL fields, and you can use them to point to anything you want on the internet, or intranet.

Just click on the URL to jump to that location.

People Dashboard V2 - Bring your HR to life!

People dashboard V2 is out. We think we have created something special, a powerful tool that brings HR to life.

People dashboard takes everything LINQ knows about people and your business, and helps you drill into:

  • The outcomes people support, and the linkages to what people do
  • The information they create, and the strategic value to the organisation
  • The work they do, and the interactions of that work in the wider organisation
  • The systems they use, and the utilisation of those systems

We know the new dashboard is really useful for hiring, on-boarding and planning. You can see how a person’s activities fit into the wider business, what their work supports, and you’ll know what training to provide when people move around the organisation.

We can’t wait to see what you will do with it!


People Dashboard

The best, and most successful transformations always start with an ‘Aha!’ moment. That instant when you discover something you didn’t know about the business, and now you can see a much better way.

Aha! moments happen when you…

  • See where your information goes, and what it contributes to
  • Learn about other parts of the business and what they do
  • Understand the true flow of the business

This week we release phase one of the LINQ people dashboard – it’s your way to:

  • See how your work aligns to the strategic goals of business
  • Understand what happens to the information you make and how much it gets used by others
  • Identify activities getting in the way of what really counts

Let us know what you think.

We can’t wait to hear about your Aha!

3 OCTOBER 2016

Little Tweaks

This week’s release is all about polishing LINQ. We got feedback about naming and renaming sketches – it didn’t quite feel right – so we’ve tweaked that for you.

‘Save’ and ‘save as’ now pop up a dialog so you can choose a new name.

We also made ‘renaming’ obvious with a dedicated button in the sketch list. You can also do it the old way by clicking directly on the sketch name.



Transfer and Delete a Project

Finished with your consulting project?

LINQ now includes a phased delete process for closing down your LINQspace.

The delete process has a project-definable transfer period where members can send project sketches to your clients, or back to your organisation’s LINQspace for use in later projects.

Your important projects are protected from accidental deletion, by a two person confirmation system.

LINQ usage page

We’ve built a very handy usage page, where you can see a condensed overview of your organisation’s billing structure.

Project Parking

Do you need to put your consulting project on hold?

Parking a LINQspace keeps all of your project sketches, while turning off access to the project.

While your project is parked you’ll pay a lower fee; and you can reactivate your project at any time.

Send LINQ Sketches to Another Organisation

Send-a-copy now supports sending sketches to LINQ friends in other companies.

Great for collaboration! Now go out there and make the world a better place!

15 AUGUST 2016

Increased Resolution for the Action Duration Calculator

We’ve increased the duration resolution in the Action Duration calculator. Now you can calculate Action duration and frequency down to 1 second intervals or up to 10 years.

Faster Ways to Insert Nodes into your Chain

Drag and Drop an Information or Action node onto a green or orange connection to automatically insert new nodes into your chain.

Or, double click on green or orange connections to do the same thing.

31 JULY 2016

LINQ Engine Upgrade - V8 Turbo!

This weekend we switched on a major upgrade to LINQ’s engine. Over the course of six weeks we’ve done the software equivalent of:

  • Swapping our 1.6 litre engine with a tuned V8
  • Adding a turbo, and super-charger
  • Squeeze in some electric motors

And then we painted some sweet flames down the side!

So what will you notice?

LINQ loads and saves are faster now, and search is much faster.

But the real change is behind the scenes. We’ve laid down foundations for the new analytics features you’ve heard us talk about, and improved the way we deal with concurrent modifications.

From here on it’s ‘pedal to the metal’ for LINQ. We’re looking forward to delivering new ways for you to see and transform your business.

Warmest Regards,

The LINQ development team.

18 JULY 2016

Connection Hints and Helpers

Almost every new LINQ user comes across times when LINQ won’t let you connect something to something else. LINQ helpers recognize those moments and explain why, and how you can use LINQ to get maximum results.

Already an expert? Well that’s awesome! You can just click ‘Got It!’ on the helper and it will stop appearing for that situation.

Pro tip: The on/off switches for all the helpers are in the ‘My Settings’ menu.

Introducing the ‘Something Happens Here’ Node

The ‘Something Happens Here’ Action node (it looks like this: ‘?’) is a great way to mark the parts of the chain that you know must exist, but you don’t know enough about what happens in there.

You can add the ‘Something Happens Here’ node to the canvas just like the other Action nodes.

Import Users

Adding users to LINQ is much simpler now: add users to our template spreadsheet, and import them all at once.

LINQ administrators, you can find this option under ‘User Management’.

Where Does This Connection Go?

Click on any connection on the canvas, and the navigator panel will show you what is at both ends.

Excellent for finding your way around big sketches!

21 JUNE 2016


Over the coming weeks we are adding features that make it easy for new users to get started with LINQ.
The first helper describes what the connections between nodes mean. You can turn them on and off in My Settings menu (under the cog icon).

Custom Naming of Value LINQsets

You can now label Value LINQsets (groups) so that you can find your content quickly. And they are included in the Excel export.


We have added the first of our LINQ Dashboards – the LINQ Balanced Scorecard.
Now you can compare cost and value from any of your information supply chains in a easy-to-read table.

23 MAY 2016

Information Output Indicator

We’ve had a customer or two asking for a indicator to identify the information nodes that are supply chain outputs (these are the ones that allow you to enter value). We added a little bar indicator on information nodes that are outputs.

Expandable Navigator

Where does that information come from? What’s involved in producing that report? Who uses that information and where does it go?

The navigator now works as a resizable split screen, complete with independent zoom controls. Now you can run an analysis view alongside your supply-chain.

Getting the big picture just got a lot easier with LINQ.


9 MAY 2016

LINQspaces for consultant partners

LINQspaces are independent, access-controlled, workspaces designed to make working with external organisations easy. Each LINQspace has independent user lists, independent sharing, and the sketches inside a LINQspace are completely separate from other LINQspaces.

LINQspaces are available for consultant partners. If you would like to use LINQspaces now, please get in touch via partners@linq.it, or get  in touch here to find out more.

External guest users

Now you can share your great ideas and LINQ sketches with people outside of your organisation. You can set up a guest user for an external user and share with them without worrying – LINQ ensures they can’t get the special access rights that internal users can.


5 APRIL 2016

LINQ Gallery

What if you have no sketches of your own? Maybe, you just need someone to give you an example, or a start-point you can build up from. LINQ Gallery has what you need.

The Gallery has sketch examples, templates, and videos for a variety of applications. Over time, this will be the place to discover:

  • Best practice information supply chains for your organisation and the wider industry
  • Tutorials to get the best out of LINQ
  • Information Supply Chain building blocks

The ‘Jono Freebie’ - Bookmarks

Our lead dev Jono snuck a little present into LINQ. You can bookmark the sketch you are working on in your browser, and return to it later.

LINQ Explorer

We’ve made you a new workspace specially designed to make finding, managing and sharing LINQ sketches much easier.

When you start LINQ, you go straight to our new explorer with all your sketches front and centre. Click on the sketch to see who has access, collaborate with a few clicks, and see who’s been working hard on your sketches while you were away on your vacation.

And, because it’s so cute, we put a mini version on the canvas too.

21 MARCH 2016

Click and Add

Last release we made drawing a supply-chain faster and easier. This time we made it quicker and simpler.

Click and drag from an existing piece of a supply-chain and then click where you want the next bit to appear. LINQ figures out what node is likely to come next and adds it for you. Use your mouse wheel to ‘spin’ through all the type options like: a file, a database, paper etc.

Hey! LINQ is reading your mind.

Watch Video

Export to Excel

What do you do when you have a great LINQ sketch, but you need to share the information to other applications? You export to Excel (or OpenOffice).

LINQ exports all of the information about nodes, values, costs, and LINQ sets into a handy spreadsheet, and summarizes everything for you too. All you have to do is click the export button.

Watch Video

7 MARCH 2016

UI Changes

To help you get the most out of our Share feature, we’ve made some changes to the toolbars on the Canvas page. You’ll see some new tools when you’re working on a shared sketch, and there’s also a new way to edit the name of your sketch (just hover and click on the name!). We’ve also combined the file menu with the sketch name too, so now there’s just one simple place to manage your sketches.

Watch Video

Drag-and-drop Connections

The new drag-and-drop auto-connect feature lets you build Information Supply Chains even faster than before. Now dropping a node from the Palette onto another node will automatically connect the two nodes together for you.

Watch Video

17 FEBRUARY 2016

See the Value of External Information Suppliers

LINQ now shows you the value of the information you source or consume from external organisations. This allows you to determine the value the external organisations represents to your internal information supply chains. This can provide insight into the importance of these organisations to your business outcomes and help you asses and mitigate the risk to your business should that external supply be impacted for any reason.

Improved Supply Chain Information Reuse

The best Information Supply Chains produce useful, reusable, information all along the chain. LINQ now supports intermediate information outputs in a chain; typically derived information which connect directly to other business outcomes, and lets you value them independently to the top level information outputs supporting business outcomes.

Fast Node Connections

Connecting nodes is now really fast! Drag a node onto the canvas, and then immediately click and drag on a node to connect it to another node – you don’t have to click it to select it first. If you are wondering how to move a node, select it, hold down CTRL and drag it.

15 JANUARY 2016

Share A Copy

The new Send a Copy function allows you to send a copy of your diagram to another user in your organisation so they can see what you’ve been working on, or help complete your capture.

16 DECEMBER 2015

Expand And Collapse All LINQsets

Expand and collapse all of the LINQsets in your diagram in one click using the tools in the toolbar. In conjunction with QuickLINQ, these tools deliver a simple diagram visualisation which can help focus on value.

Pause Layout

Prevent annoying diagram layout redraws in the middle of your capture by using the Pause Layout button. This temporarily turns layout redraw off so you can quickly hook your nodes together. Un-pause to redraw your diagram.

Quick Node Description Entry

You can now quickly add your node description by selecting the node and typing. No need to select the description attribute, just type! You can edit existing descriptions by double clicking the node label.

Search For Nodes

The new search tool lets you search through the content you have attributes to your nodes. You can search for content against any attribute and filter by node type to quickly get to the node you are looking for.