Hospitals are using LINQ to help plan their transformation projects. One such hospital is mapping the patient journey from end-to-end, to ensure the service to the patient is as efficient as possible. Visualisation and communication of that journey in LINQ allows wastage to be identified and mitigated. Other outcomes include seeing the opportunity for better information sharing between health providers where a patient journey involves more than one healthcare provider.
IT projects in the health arena are complex. They involve many disparate systems typically connected through manual processes involving paper. Understanding the cost of this information flow in support of health outcomes is an important step to digitization.
LINQ is enabling the understanding of information needs required to make better decisions and communicate the potential for integration and simplification.
Using LINQ, a New Zealand Government education sector has been able to collaborate to understand their information needs in order to provide the best possible service to their customers. Understanding who provides and who requires what information, how that information is shared today, how that process could be streamlined and what new services could be offered is driving efficiency and effectiveness across the sector.