SIPOC (Suppliers, Inputs, Processes, Outputs and Customers) is a change management tool which has been around since the late 1980s. Often presented at the outset of process improvement efforts it is used: To give people who are unfamiliar with a process a high-level overview To reacquaint people whose familiarity with a process has faded or […]
Information Flow matters to your business. If you don’t believe me, here’s a challenge. Ask these questions about your organisation: How does it use Information? How do decisions about Digitisation get made? What’s the most valuable Information Asset? Only a few organisations are in the information business. These information-centric entities sell information as their primary […]
As a guy that has been involved in many change management projects in organisations both big and small, I have often pondered why so many projects end in unfulfilled expectations and ultimate failure. Trust me, they do. Just Google “project failures”. Is it because the project management of the change was poor? Is it because […]
Having spent the last 7 weeks immersed in the world of Information Supply Chains I’ve come to the conclusion that I’ve been looking at IT challenges in the wrong way. I now find it incredible how easily the conversation about IT’s role in digital transformation seems to focus on the “technology” and not the “information”. […]
Over the years I’ve had the opportunity to work in and with many different organisations; often in a trouble-shooting role. Typically by the time we arrive, things are a mess with symptoms including: a failure to recognise what is really going on within the organisation and events affecting it from outside; unclear and confused thinking at a […]
‘While crossing the Pacific aboard HMS Beagle in the 1830s, Charles Darwin found proof of the grandest of what he called his ‘grand facts’: that our Earth was not static but was filled with change’