Are you the first of our Customer Success team?

We are a “global from birth” company that leverages technology to help clients in the UK, US, Malaysia, Australia and New Zealand.  Our early adopters come from the utilities industry, technology services, healthcare, public sector, financial services and local government.

We’re currently onboarding clients in Wellington, Auckland, London, Sydney and Canberra and that’s just the start.

Ensuring that our customers are successful with LINQ and get value from our platform as quickly as possible is key to the philosophy behind LINQ. We’re delivering Experience as a Service in the Subscription Economy, so putting customers at the centre of our business is paramount.

We are looking for someone to help us ensure our customers rave about LINQ. This is a Customer Success role in its purest form.


Understand our customers pain points; enable a conversation which allows us to help them

Drive usage within our customer sites by supporting their LINQ journey

Build customer advocacy

There will be lots of travel

There are few boundaries


We’re not going to tell you how to do this – you already know, and have a wealth of experience

You’re happy in a customer facing role

You can translate between technology and business

You’re in love with the problem of change and transformation, not the solution

You are able to join the dots and problem solve


We are Lean and Agile – in both development and business model

We check the egos at the door…every day

We give feedback openly and accept feedback in the spirit it was given

We do what we say we’re going to do and we do it to the best of our ability

Everyone knows their responsibilities and understands that’s just half the job

We have awesome offices with the best views of the wonderful city of Wellington.


You’ll be based in our Wellington office, on the 31st floor of Plimmer Towers overlooking Wellington Harbour.




We’ll offer you a competitive salary and if you stick with us, there will be the opportunity to earn equity through our Employee Share Option Scheme.

If you are looking for an opportunity to do something really different and be part of an incredible team, please drop me a line at neil.calvert@ or via LinkedIn