This is the final part of my blog series on the ORDER methodology; a methodology which if utilised, can change the way that you deal with customers for the benefit of all parties. Over the past weeks we have explored techniques for the better qualification of opportunities from the point of view of preventing you […]
Happy New Year! We are already close to being half way through January 2013 so it is time for me to continue my blog series on the ORDER Methodology. In part 5 I will discuss the win. I’d like to emphasise that this is a win from both sides of the table; a win for […]
We wish all of our friends and colleagues across New Zealand and the rest of the world a very Merry Christmas. 2012 has been a year of challenge and 2013 is set to be a fantastic year of change. Have an enjoyable holiday period and all the very best for 2013. We hope that our […]
I recently attended 3months Christmas Party in Wellington. As well as a great atmosphere and interesting attendees, they put on a series of very topical short presentations, such as Agile development, why you should teach your kids to programme and responsive design. 3months have a YouTube channel and their presentations are there for you to […]
In part 4 of my blog series on using the ORDER Methodology to transform the buyer/seller relationship, I am going to discuss the 3rd element of the process; the qualification of decisions.
In my previous posts, I explained some of the key beliefs of the ORDER Methodology and provided some detail about the first step; the Opportunity qualification. The steps in that methodology is shown by this diagram: In this post, I’m going to focus on the second step: the qualification of resources. There is no getting […]
In the last post, I explained some of the key beliefs of the ORDER Methodology. The steps in that methodology are: Opportunity Resources Decisions Exact Solution Results In this post, I’m going to focus on the critical first step: the qualification of the opportunity.
You may have already read about ORDER on our website. In this post, I want to explore this a little more and discuss why we think this process is one which benefits both us as a capability provider and you as a client. This post introduces ORDER and concentrates on step 1, opportunity qualification. In […]
In my experience, maintaining happy customers is quite a difficult thing to achieve, unless you have a plan in your mind, or your organisation has a methodology or ethos that it follows when engaging with customers which you can use as a set of guidelines. Random simply doesn’t work.